Chrysalis UAE

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Privacy Policy

Last updated 14 November 2026

This policy explains how Chrysalis (“we”, “us”) handles information when you visit chrysalisaccess.com and when you order from our official store.

What we collect

This page doesn’t ask for any personal details. Like any website, it receives standard technical information when you visit: your IP address, browser and device type, and the page address, including any campaign tags in it (such as utm_source or fbclid). When you order from our store, we collect what we need to take and deliver the order: your name, phone number, email, delivery address and order details.

How we use it

To run and secure the site, process and deliver orders, answer your messages, measure how our advertising performs and keep the records the law requires. We don’t sell your personal data.

Cookies and analytics

This page doesn’t set cookies of its own. When you continue to the store, the campaign tags from your visit go with you, and the store keeps them in its own first-party cookies for 7 days so we can see which campaign brought you. We and our advertising partner Meta may also use Meta’s cookies (such as _fbp and _fbc) to measure how our ads perform.

Advertising measurement

When you place an order, our store reports the purchase to Meta (Facebook and Instagram): your email address and phone number in hashed (scrambled) form, your IP address and browser type, the ad click ID if you came from an ad, and the order’s value, currency and number. We don’t share which products you bought.

Who else sees it

Delivery and payment partners, only as needed to complete your order; the services that host this page and deliver its fonts (Google Fonts) and code (a content delivery network), which receive your IP address and browser details when the page loads; and authorities, when the law requires it.

How long we keep it

Campaign cookies expire after 7 days. Order records are kept for as long as the law requires.

Your choices

You can block or delete cookies in your browser settings, and control how Meta uses activity from other websites in your Meta account’s ad preferences. You can also ask us to show, correct or delete your details at any time, except records we must keep by law.

Changes

If we change this policy, we will update the date at the top.

Contact

Questions about your privacy? Email contact@chrysalisaccess.com.

Terms of Service

Last updated 14 November 2026

Using this site

These terms apply to chrysalisaccess.com and to orders placed through our official store. By using the site or placing an order, you agree to them. You must be at least 21 to place an order.

Orders

An order is confirmed when we send you a confirmation. If an item is unavailable or a price was shown in error, we may cancel the order and refund you in full.

Prices

Prices are in UAE dirhams (AED) and include VAT where it applies.

Delivery

We deliver across the UAE. Orders placed before the daily cut-off are dispatched the same day. Delivery times are estimates.

Returns

If an item arrives damaged or is not what you ordered, tell us within 48 hours and we will replace it or refund you.

Acceptable use

Please don’t misuse the site: no attempts to break, overload or gain unauthorised access to it, and no copying of its content for commercial use without our permission.

Content and trademarks

The text, design, images and logos on this site belong to us or our licensors and are protected by intellectual property law.

Links to other sites

This site links to our official store and may link to other websites. Websites we don’t operate have their own terms and privacy policies, which we don’t control.

Availability

We work to keep the site available and its information accurate, but we can’t guarantee it will always be uninterrupted or error-free. The site is provided “as is”.

Liability

To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of the site. Nothing in these terms limits your rights as a consumer under applicable law.

Changes

We may update these terms. The date at the top shows the latest version, and continuing to use the site means you accept it.

Governing law

These terms are governed by the laws of the United Arab Emirates.

Contact

Questions about these terms? Email contact@chrysalisaccess.com.